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Digital Account Manager

Lekki, Nigeria

We are looking for a talented Digital account manager to join our team. You will manage our client portfolio to help our clients improve their web presence.

Responsibilities

  • Act as the point of contact for clients for digital management matters

  • Build strong, long-term client relationships and maintain frequent contact

  • Set digital strategies for your assigned customers, considering their specific requirements

  • Suggest, design and implement digital projects to increase customer ROI

  • Address client queries effectively and in a timely manner

  • Optimize web content to increase traffic and improve SEO

  • Present social media strategies to clients

  • Report on web performance metrics

  • Analyze digital campaigns success

  • Stay up-to-date with digital technology trends

Challenges

  • As a Digital account manager, you should have solid experience in marketing with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance.

  • Ultimately, you should be able to contribute to business growth by creating and maintaining long-term client relationships.

Must Have

  • Proven work experience as a Digital account manager

  • Hands on experience with SEO/SEM and CRM software

  • Experience implementing and optimizing Google Adwords campaigns

  • In-depth understanding of online marketing tools and social media platforms

  • Experience with customer service and account management

  • Excellent verbal and written communication skills

  • Strong analytical skills

  • BSc degree in Marketing or relevant field